Frequently Asked Questions

Everything you need to know about shopping at Jolly Merch Shop

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the domestic region. International shipping can take 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my package after it ships?

Yes! Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.

Are your products ethically sourced?

Absolutely. Jolly Merch Shop is committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and use eco-friendly materials whenever possible.